Cape Town is a stunning city between Table Mountain and the Atlantic Ocean in South Africa, best known for its natural beauty and diverse culture. 

Those who travel there will understand why the New York Times and The Daily Telegraph named this destination the world’s top place to visit. It’s a location you can visit year-round because of its pleasant weather. 

Additionally, the area has remarkable biodiversity, with many unique indigenous species that call this region home. You can see many of them at Table Mountain National Park.  

Cape Town has exciting cultural attractions, including the Victoria and Alfred Waterfront and Two Oceans Aquarium. 

Our Ultimate Jet Vacations Advisor recently visited the five-star luxury Cape Grace Resort in Cape Town to see what the experience would be like for visitors. They evaluated the property for its overall experience, highlights, and ideal clientele.  

Here is everything travel agents need to know about this property. 

How to Get There 

Cape Grace is easy to reach from Cape Town International Airport (CPT). Its location on the Victoria and Alfred Waterfront is ideal for exploring and accessing Table Mountain National Park. 

The entire journey from the airport takes 20-45 minutes, depending on the time and traffic conditions. 

If your client wants to drive themselves to the resort from the airport, they can find step-by-step instructions on the Cape Grace website

Driving isn’t the only way to get to Cape Grace. Travelers can request reputable taxi services from airport kiosks or booths. 

Additionally, there are private transport services that take travelers to the resort.

Overall Experience

Our UJV Advisor had a great overall experience at the Cape Grace Resort. Excellent service and attention to detail were consistent throughout their stay. 

The resort is a window into the best of Cape Town living. It’s on a private quay between the yacht marina and V&A Waterfront, with majestic mountains, quaint waters, and Capetown’s vibrant life surrounding it. 

Everything about this resort is elegant and hospitable. There is nothing cookie-cutter about Cape Grace’s design. Instead, their rooms and suites have personalized touches and luxurious details that make guests feel welcome. 

Cape Grace offers numerous accommodation options. 

These include:

  • Standard and Table Mountain Luxury rooms
  • Standard and Table Mountain Superior rooms
  • Rooftop Luxury and Terrace rooms  
  • Penthouse suite
  • One-, two-, and three-bedroom suites 

These rooms offer guests complementary services to enhance their stay, including:

  • Luxury transfer (excluding airport transfers) within a 6mi/10km radius 
  • A 14-seat boardroom 
  • Cape wine experience 
  • Tea and coffee
  • Local and international newspaper library 
  • 24-hour computer rooms 
  • Nightly Port and sherry evenings in the library 
  • 24/7 fitness center and hot spa area 
  • Secure parking 

Guests can round out their experience at Cape Grace by dining at its superb restaurant Signal, sipping on a drink or grabbing lunch at Bascule Bar, and enjoying afternoon tea.

Hotel Highlights

Many highlights make Cape Grace stand out. 

One high point for our advisor was the stunning traditional décor. Every inch of this hotel had luxurious fixtures and thoughtful touches. 

It feels like a treasure hunt discovering this hotel’s intricate details. There are ship manifests, art pieces from local artists, and rare Cape Dutch antiques throughout the property. 

Each of the 120 guest rooms and suites tells its own story, so your clients will have a unique experience when they visit. This hotel has a blue, red, green, and gold color palette that ties its interior spaces together. 

Another highlight our advisor noted was the hotel’s attentive service. Other visitors agree that this is one of the hotel’s strengths. For example, the hotel offers turndown service, daily gifts, and chauffeur services within the surrounding area. The staff even tell guests “welcome home” as they reenter the property. It’s this level of detail that sets Cape Grace apart from the rest. 

Finally, another highlight for many guests is the location. Half the hotel has stunning views of Tabletop Mountain. Cape Town’s attractions are nearby, and the Waterfront gives guests access to great shops and restaurants. 

Ideal Clientele

The Cape Grace Resort is ideal for many types of clientele, particularly couples and families. 

Couples find this destination to be a romantic retreat for many reasons. One of those reasons is the outstanding attention to detail by hotel staff. During the stay, the hotel treats clients like family. For example, the team remembers clients’ likes, dislikes, and dietary needs during breakfast service.

 Additionally, the hotel pulls out all the stops for couples celebrating a special occasion. They offer couples massages, romantic dinners, scented candles, chocolate platters, champagne on ice, and other services to make clients’ stays memorable. 

The hotel is also perfect for families. Cape Grace gives kids an activity pack when they arrive. In addition, they have consoles and books, African-themed storytimes, and games to entertain children. 

Professional childcare services are available for parents who want to explore Cape Town child-free. 

Cape Grace also offers safety equipment, including: 

  • Car seats
  • Swimming aids
  • Socket covers
  • Baby monitors
  • Toilet steps and seats 

These amenities and services are why Cape Grace is perfect for couples and families who want an exciting retreat at the heart of Cape Town.

Why Travel Agents Should Recommend this Property

There are many reasons why travel agents should recommend this property to clients. These include incredible service, beautiful property, and location. 

The service at this hotel is remarkable. It’s no wonder that it has an average five-star rating out of 2,525 reviews on Trip Advisor. Our agent found that this rating was consistent with their experience at the hotel. Throughout their stay, hotel staff treated them with the most attentive service. Staff offered our agent a personalized check-in and remembered their dietary needs at mealtimes. 

Travel agents should also highlight the hotel’s décor when recommending this destination. Clients looking for a hotel with an old-world, classic feel will love Cape Grace. The hotel has many design details that make it unique – including local artwork and hand-painted silk curtains. Its rooms and suites have an elegant feel. Cape Grace even adds personal touches to the rooms, like a library of guests’ book choices.

Finally, Cape Grace’s location is unbeatable. All the restaurants and shops at the Victoria and Alfred Waterfront are within walking distance. In addition, guests can effortlessly explore the town using the hotel’s complimentary shuttle services.  

Travel agents with clients interested in visiting this destination in South Africa will create memorable experiences to last a lifetime.

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